Formatiqo: FAQ Formatiqo helps companies with graphic design, content, UX, websites, and documentation. We have compiled answers to the most frequently asked questions about our services, how we work with clients, and the tools we use. Home»FAQ Frequently asked questions about Formatiqo services We have prepared an overview of answers to frequently asked questions about the main areas of Formatiqo—Design & Graphics, Content & UX, and Web & Documentation. Here you can find information about how we can help you, what documents you should send, and what you should know before submitting a request. FAQs: About Formatiqo How do you protect our documents? We handle client documents with care and respect for their confidentiality. We use materials only for the purposes of a specific project and ensure that only those who need them for that work have access to them. Can we send you internal or non-public materials? Yes. We routinely work with internal company materials, presentations, documents, technical documentation, and materials that are not intended for public release. If a project has specific confidentiality requirements, we will agree on an appropriate procedure in advance. Does Skřivánek have ISO certification? Yes. The Skřivánek Group holds certifications in quality management, environmental management, and information security. These certifications support a systematic approach to quality, processes, and data protection. How do you approach the quality of your work? We do not view quality as merely a check at the end of a project. It is important for us to understand the brief correctly, work with the source materials systematically, and prepare an output that aligns with the purpose, the brand, and practical use. What if we need to make further changes? After delivering the final product, we can incorporate any feedback or make further revisions depending on the scope of the project. For some projects, a long-term partnership makes sense—for example, when regularly updating a website, corporate materials, or documentation. FAQs: Collaboration and demand How do you protect our documents? We handle client documents with care and respect for their confidentiality. We use materials only for the purposes of a specific project and ensure that only those who need them for that work have access to them. Can we send you internal or non-public materials? Yes. We routinely work with internal company materials, presentations, documents, technical documentation, and materials that are not intended for public release. If a project has specific confidentiality requirements, we will agree on an appropriate procedure in advance. Does Skřivánek have ISO certification? Yes. The Skřivánek Group holds certifications in quality management, environmental management, and information security. These certifications support a systematic approach to quality, processes, and data protection. How do you approach the quality of your work? We do not view quality as merely a check at the end of a project. It is important for us to understand the brief correctly, work with the source materials systematically, and prepare an output that aligns with the purpose, the brand, and practical use. What if we need to make further changes? After delivering the final product, we can incorporate any feedback or make further revisions depending on the scope of the project. For some projects, a long-term partnership makes sense—for example, when regularly updating a website, corporate materials, or documentation. FAQs: Design & graphics How do you protect our documents? We handle client documents with care and respect for their confidentiality. We use materials only for the purposes of a specific project and ensure that only those who need them for that work have access to them. Can we send you internal or non-public materials? Yes. We routinely work with internal company materials, presentations, documents, technical documentation, and materials that are not intended for public release. If a project has specific confidentiality requirements, we will agree on an appropriate procedure in advance. Does Skřivánek have ISO certification? Yes. The Skřivánek Group holds certifications in quality management, environmental management, and information security. These certifications support a systematic approach to quality, processes, and data protection. How do you approach the quality of your work? We do not view quality as merely a check at the end of a project. It is important for us to understand the brief correctly, work with the source materials systematically, and prepare an output that aligns with the purpose, the brand, and practical use. What if we need to make further changes? After delivering the final product, we can incorporate any feedback or make further revisions depending on the scope of the project. For some projects, a long-term partnership makes sense—for example, when regularly updating a website, corporate materials, or documentation. FAQs: Content & UX How do you protect our documents? We handle client documents with care and respect for their confidentiality. We use materials only for the purposes of a specific project and ensure that only those who need them for that work have access to them. Can we send you internal or non-public materials? Yes. We routinely work with internal company materials, presentations, documents, technical documentation, and materials that are not intended for public release. If a project has specific confidentiality requirements, we will agree on an appropriate procedure in advance. Does Skřivánek have ISO certification? Yes. The Skřivánek Group holds certifications in quality management, environmental management, and information security. These certifications support a systematic approach to quality, processes, and data protection. How do you approach the quality of your work? We do not view quality as merely a check at the end of a project. It is important for us to understand the brief correctly, work with the source materials systematically, and prepare an output that aligns with the purpose, the brand, and practical use. What if we need to make further changes? After delivering the final product, we can incorporate any feedback or make further revisions depending on the scope of the project. For some projects, a long-term partnership makes sense—for example, when regularly updating a website, corporate materials, or documentation. FAQs: Web & documentation How do you protect our documents? We handle client documents with care and respect for their confidentiality. We use materials only for the purposes of a specific project and ensure that only those who need them for that work have access to them. Can we send you internal or non-public materials? Yes. We routinely work with internal company materials, presentations, documents, technical documentation, and materials that are not intended for public release. If a project has specific confidentiality requirements, we will agree on an appropriate procedure in advance. Does Skřivánek have ISO certification? Yes. The Skřivánek Group holds certifications in quality management, environmental management, and information security. These certifications support a systematic approach to quality, processes, and data protection. How do you approach the quality of your work? We do not view quality as merely a check at the end of a project. It is important for us to understand the brief correctly, work with the source materials systematically, and prepare an output that aligns with the purpose, the brand, and practical use. What if we need to make further changes? After delivering the final product, we can incorporate any feedback or make further revisions depending on the scope of the project. For some projects, a long-term partnership makes sense—for example, when regularly updating a website, corporate materials, or documentation. FAQs: Safety and quality How do you protect our documents? We handle client documents with care and respect for their confidentiality. We use materials only for the purposes of a specific project and ensure that only those who need them for that work have access to them. Can we send you internal or non-public materials? Yes. We routinely work with internal company materials, presentations, documents, technical documentation, and materials that are not intended for public release. If a project has specific confidentiality requirements, we will agree on an appropriate procedure in advance. Does Skřivánek have ISO certification? Yes. The Skřivánek Group holds certifications in quality management, environmental management, and information security. These certifications support a systematic approach to quality, processes, and data protection. How do you approach the quality of your work? We do not view quality as merely a check at the end of a project. It is important for us to understand the brief correctly, work with the source materials systematically, and prepare an output that aligns with the purpose, the brand, and practical use. What if we need to make further changes? After delivering the final product, we can incorporate any feedback or make further revisions depending on the scope of the project. For some projects, a long-term partnership makes sense—for example, when regularly updating a website, corporate materials, or documentation. Our satisfied clients Did not find the answer to your question? Please send us a project brief or any available materials. We can design a solution based on what you need to prepare, edit, or process. Ask about Formatiqo's services